Speakers
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“Disney’s Approach to Leadership Excellence” "Disney's Approach to Quality Service" Increased market share. A solid reputation. The ability to exceed customer expectations. Learn how to deliver top-notch service all day, every day. |
Also Featuring:
Jim Blasingame:
Jim Blasingame is one of the world's
foremost experts on small business and entrepreneurship. He is president and
founder of Small Business Network, Inc., a media company dedicated to
serving small business. Jim is the creator and award-winning host of The
Small Business Advocate® Show, the world's only weekday radio talk show
dedicated to small business, nationally syndicated since 1997. He conducts
over 1,000 live interviews annually with his Brain Trust, the world's
largest community of small business experts. Jim reaches a national radio
audience, plus worldwide listeners on his Internet simulcast and archives.
Jim is a syndicated columnist and the author of two books, Small Business Is
Like a Bunch of Bananas and Three Minutes to Success, which have sold over
90,000 copies combined. Jim also authors the Ask Jim® column for
Entrepreneur's Startup magazine and contributes to many other publications
on small business and entrepreneurship. Jim is the creator of the unique
small business knowledgebase, AskJim.biz®.
The U.S. Small Business Administration recognized Jim as the 2002 Small Business Journalist of the Year. He is a member of the SBA's National Advisory Council. The Association of Small Business Development Centers recognized Jim with the 2008 Champion of Small Business Development Award. Talkers magazine recognized Jim as one of the most important talk show hosts in America. Fortune Small Business magazine identified Jim as one of the 30 most influential people in America representing small business interests. Google ranks Jim as the #1 small business expert in the world. As a high-energy keynote speaker, Jim talks to small business audiences about how to compete in the 21st century global marketplace, and he talks with large companies about how to speak small business as a second language.
There will also be a blue-ribbon CEO panel on Birmingham's business issues, including:
![]() | Nelson Bean, CEO & President, First Commercial Bank |
![]() | William Bell, Mayor of Birmingham |
![]() | Chris Hastings, Owner & Executive Chef, Hot & Hot Fish Club |
![]() | Susan Matlock, President & CEO, Innovation Depot, Inc. |
Disney Institute presents "Disney's Approach to Leadership Excellence" and "Disney's Approach to Quality Service"
Also Featuring:
Jim Blasingame, award-winning host of The
Small Business Advocate Show, a nationally syndicated radio talk show
dedicated to small business issues
A blue-ribbon CEO panel on Birmingham's business issues, including:
Nelson Bean, CEO & President, First Commercial Bank
William Bell, Mayor of Birmingham
Chris Hastings, Owner & Executive Chef, Hot & Hot Fish Club
Susan Matlock, President & CEO, Innovation Depot, Inc.







